Terms of Service

1. Acceptance of Terms

By accessing fitnessclass.studio or using FitnessClass studio software (the “Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

FitnessClass provides software for pilates and fitness studios to manage class schedules and bookings, memberships and packages, client accounts, liability waivers, staff and instructor profiles, and payments. Payments are processed by Stripe. When a studio enables instructor payouts, Stripe Connect may be used to send funds to instructors. Optional SMS may be available if a studio configures it. The Service is provided on an “as is” and “as available” basis.

3. User Accounts

Studio operators, staff, instructors, and clients may have accounts. You are responsible for maintaining the confidentiality of your credentials and for activity under your account. Notify us promptly of unauthorized use. Studios are responsible for the accuracy of client, class, membership, waiver, and staff data they enter.

4. Subscriptions and client payments

If you subscribe to FitnessClass as a studio, fees are billed in advance on the interval shown at checkout or in your billing settings. You may cancel a FitnessClass subscription at any time; unless required by law, we do not refund partial subscription periods.

Client charges for classes, memberships, packages, or related studio offerings are collected by the studio through Stripe. FitnessClass is not the merchant of record for those studio-client transactions. Refunds, no-shows, and membership cancellation policies for studio services are set by the studio, not by FitnessClass, except where Stripe or applicable law requires otherwise. A studio may require a minimum commitment on new subscription memberships. When that applies, the student is billed through the commitment period even if they cancel earlier; after the commitment the membership is month-to-month until canceled. Length and rules are shown on the membership card and at checkout, and the student must acknowledge them before paying. That acknowledgement is not a separate e-signed contract.

5. Classes, memberships, waivers, and fair use

The Service is for legitimate studio operations—scheduling, booking, memberships, waivers, and related records. You must not use it as general-purpose file hosting or in a way that impairs the Service for others.

• Booking and membership records apply to classes, clients, and packages you manage in the ordinary course of studio operations.
• Uploads (such as instructor photos or studio assets) must be reasonably related to operating the studio on the Service.
• Liability waivers presented in the Service are tools for studios to collect acknowledgments. FitnessClass does not provide legal advice and does not guarantee that a waiver is enforceable in any particular case. Studios should have their own counsel review waiver language.
• If we reasonably believe you are abusing the Service, we may throttle, limit, suspend, or terminate access, with or without notice, in addition to other remedies under these Terms.

6. Data and Privacy

We collect and process data in accordance with our Privacy Policy. You retain rights to your studio and client data. We will not share that data except as described in the Privacy Policy.

7. SMS & Text Messaging Terms

• Enrollment and Consent: SMS is optional and only used when a studio enables it. You opt in through an explicit consent control (for example, an unchecked checkbox). Consent to receive text messages is not a condition of booking a class or purchasing a membership.
• Purpose: FitnessClass uses SMS for transactional notices such as booking confirmations, class changes, membership or package reminders, and related studio account updates—not for unrelated marketing unless you separately agree.
• Opt-Out: Text STOP to cancel. We may send a confirmation that you have unsubscribed. After that, you will no longer receive texts from that program.
• Help: Reply HELP or hello@fitnessclass.studio.
• Disclaimers: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Frequency varies with studio activity.
• Privacy: See our Privacy Policy.

8. Acceptable Use

You agree not to use the Service for any illegal or unauthorized purpose, including fraudulent bookings or payments. You must comply with laws that apply to your studio, including consumer, privacy, and payment rules in Nebraska and any other jurisdiction where you operate.

9. Physical activity and studio operations

FitnessClass provides software. We do not teach classes, supervise studios, or assume responsibility for injuries, property damage, or other claims arising from pilates, fitness, or related activities at a studio. Those risks remain with the studio, instructors, and participants, subject to their own waivers and applicable law.

10. Termination

We may terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to users, us, or third parties. You may stop using the Service and cancel a studio subscription as described in billing settings.

11. Changes to Terms

We may modify these terms. We will notify users of material changes by email or through the Service. Continued use after modifications constitutes acceptance of the updated terms.

12. Third-Party Services

The Service relies on third parties, including Stripe (payments and Connect payouts), Supabase (database and authentication), Vercel (hosting), and optionally Twilio (SMS) and analytics or error tools such as PostHog or Sentry. When you use those integrations:

• You are subject to the terms of those providers
• We are not responsible for their availability or accuracy
• Issues with a provider should be directed to that provider when appropriate
• You authorize us to use data with those providers as needed to operate the Service

13. Intellectual Property

Content, features, and functionality of FitnessClass, including text, graphics, logos, and software, are owned by FitnessClass or its licensors and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of the Service without prior written consent. Studios retain ownership of their own content (such as class descriptions and instructor photos) that they upload.

14. Limitation of Liability

To the maximum extent permitted by law, FitnessClass shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses resulting from your use of the Service, including missed classes, failed payouts, or studio operational losses.

15. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

16. Governing Law

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law rules, except where a mandatory consumer protection law of another jurisdiction applies to you.

17. Beta program

If you participate in a closed or open beta, additional expectations may apply. See our Beta program terms for limitations, feedback licensing, and service status during beta periods.

18. Contact Information

Questions about these Terms: hello@fitnessclass.studio.

For your studio's records or classes, contact your studio at nova-jc+teststudio@agentmail.to.