Integrations
Studio Stripe for student charges. Not Stripe Connect, and not the platform software bill.
Settings → Integrations stores the Stripe account that charges students.
Student payments
Subscriptions, packs, drop-ins, Checkout, the Customer Portal, and no-show or late-cancel fees use this key. They do not use Stripe Connect, Account Links, or the platform software key.
Save the secret key, then test the connection before selling packages.
Pass processing fees to client is a single studio toggle. When on, memberships, packs, drop-ins, class fees, and retail items (/shop/items) all add the same labeled Card processing fee (~2.9% + $0.30 gross-up) on Stripe Checkout. Off by default.
Apparel supplier catalogs (SanMar, S&S Activewear, Printful) and EasyPost shipping labels are not part of this product and do not appear in Settings.
Team payouts (Stripe Connect)
Paying 1099 team members uses Stripe Connect Express on the same Integrations secret key (platform balance → Transfer). Student checkout never uses destination or direct charges.
Save Class payments and Connect / instructor payouts signing secrets from the Stripe Dashboard on this page. See Team payouts.
Platform subscription
Settings → Subscription is the studio’s own Fitness Class Studio bill. It is a different Stripe use than student class payments.
SMS (Twilio)
Studios can save Twilio under Integrations for SMS. Students opt in with an unchecked checkbox on sign-up and Profile. Staff can then send a one-to-one text from the client page or the Clients ⋯ menu, only to people who are opted in on their current number. If Twilio is not set up for the studio (and there is no platform fallback), Send text stays disabled with Texting isn't set up for this studio.
On the same Twilio card, Auto-reply to text messages from clients is off by default. Turn it on and write the reply (up to 320 characters). A student who texts the studio then gets that message once per day. STOP, START, and HELP stay the same, and people who opted out do not get a reply. The reply is listed on the client Messages tab as a sent text from Auto-reply.
US application-to-person sending also needs a Twilio account and number, A2P 10DLC brand and campaign for the studio, and inbound texts pointed at the studio’s Fitness Class Studio text-reply address on the Messaging Service (STOP / START / HELP, plus other replies on the client Messages tab). See Clients.
Transactional mail (verification and welcome) is sent from the platform mailbox. The from name, subject, and header use the studio when the person is joining that company. See Classes and guests for booking rules, not for the mailbox setup.